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Senior On-Line Resource File
Senior Online Resource File
With General information Contact Numbers

The following information was gathered at a point in time
and may have changed since that time.

Adult Daycare
        Central Mass Agency on Aging, assists in locating supportive daycare programs through Guide to Elder Services.  800-244-3032

        Elder Services of Worcester Area, Inc. ass, ists in locating supportive daycare and adult day health programs.  800-243-5111
        Massachusetts Adult Day Services Association, assists in locating adult day programs.  800-382-7305 ext. 3047

Tri-Valley, Inc., assists in locating supportive daycare programs. Contact them for information.  800-286-6640

Summit Eldercare, a program of All-Inclusive Care for the Elderly (PACE) is sponsored by Fallon Community Health Plan.  Clients are provided all-inclusinve medical, social, and home care and an adult day health care option while remaining in their home in their community.  Summit Elder Care is located in Worcester and in Charlton on the Masonic Home property.  800-698-7566

        Alzheimer’s Association, provides information about programs and services, including Safe Return ID Products.  800-272-3900

        Alzheimer’s Association of Massachusetts, provides information about support groups and assistance programs.  800-272-3900

        Alzheimer’s Store, offers a variety of products to assist the individual and caregiver.  800-752-3238

        Harrington Hospital Alzheimers Caregiver’s Support Group, .  Click on Social Services.  508-765-9771 ext. 2570

        Memory Album, suggests ways to create memory albums.  800-341-5275

Assisted Living

        Christopher Heights, offers assisted livingin four locations, including Webster, MA

        Mass. Assisted Living Facilities Association, provides a description of facilities around the state.  One can also order their resource guide.  781-622-5999

         Orchard Valley, offers assisted living in Wilbraham, MA
        Woods at Eddy Pond,  Enter Auburn, MA in the search,click on Woods at Eddy Pond.


        The National Council on Aging, connects individuals to government programs that can help them pay for prescription drugs, health care, utilities, property taxes and other needs. Complete a short form. Results and links to programs are provided.  732-367-7111

Care Giving

        Family Caregiver Handbook, is a “gateway” to elder care organizations across the Commonwealth, providing phone numbers, locations, and website addresses so that the caregivers can find the most appropriate resources closest to their own home.

        Caregiver Homes, Senior Link, explains the options for Medicaid eligible seniors who wish to remain home or within the community rather than going to a nursing home.  617-456-3700

        Caregiver Support Program, provides Information & Resources, advice and planning assistance. Contact them through this website.  508-949-6640

        Central MA Agency on Aging, provides Information & Resources and online support groups.  800-244-3032

        Eldercare Locator, connects individuals with information on senior services throughout the United States.  800-677-1116

        MA Family Caregivers Support Program, provides information, one on one assistance, training and support counseling.  800-243-4636

        Senior Link, provides advice for the caregiver, an elder care locator and related links.  866-797-9697

Death and Dying

        5 Wishes, allows one to obtain a tool that can be used as both a healthcare proxy and a vehicle to express one’s desires for end of    life care.  888-594-7437

        Better Ending Program of Central MA, has information on related professional, local hospice, and palliative care.


        Massachusetts Office on Disability, provides information and advocacy for individuals with disabilities.  Site links to other programs and agencies.  800-322-2020


        Consumer Credit Counseling, gives advice on credit issues including consolidation.  800-353-7630

        Money Management Program, provides trained volunteers who help elders with setting up budgets, bill paying, check writing and checking account maintenance. They can assist with insurance or income benefit paperwork.  800-286-6640

Food Assistance
        Meals on Wheels/Congregate Meals, delivers meals to homebound seniors and serves a congregate meal at the Sturbridge Senior Center.  800-286-6600

        Project Bread, provides information on public food programs and an emergency food source help-line.  800-645-8333

        SNAP (Supplemental Nutrition Assistance Program) (formerly Food Stamps), is a federally funded food assistance program that is administered by The Office of transitional Assistance.  Monthly benefits, for qualified seniors, are made available on a Bay State Access Card which works as a debit card at the checkout counter when groceries are purchased.

        Worcester Community Action Council, (go to Community and click on SNAP Food Stamps) defines eligibility, how to apply for food stamps and what documentation is needed.  508-754-1176

        Worcester County Food Bank, tells where and how to get immediate and long term help.  508-842-3663

Fuel Assistance

        Mass Resources,  (go to Energy Utility Assistance) gives an overview and links to fuel assistance programs.  800-609-7232

        Worcester Community Action Council,  (go to Fuel Assistance) describes eligibility, how to apply, where to apply and documentation needed when you come to apply.  508-754-1176

Health/Adaptive Equipment

        Center for Living and Working/STEP Program,  makes adaptive equipment available for purchase.  Examples: telephone equipment: visual signalers for doorbells, and alarm clocks; amplification for television watching and radio listening and face-to- face conversations.  508-755-1028

        Mass Equipment Distribution Program,\massedp

Health Care Programs

        Commonwealth Care,  (click on Health Care Programs) provices health care option for Massachusetts residents who are uninsured, do not qualify for MassHealth or Medicare and meet income limits (Example gross $60,012/family of four).  866-610-2273

        Health Safety Net (Free Care), (click on Health Care Programs) provides free health care for low income seniors.

Health/Deaf or Hard of Hearing

        Massachusetts Commission for the Deaf, provides advocacy, information and referral, case management, interpretive services and educational programs.  800-249-9949

        Massachusetts Relay Service, is a telecommunications relay service that utilizes a communication assistant to provide exact transcriptions of what they hear and transmit it electronically to the deaf individual.  On the website search for Massachusetts Relay Service.  800-720-3479


        MAB Community Services, provides information and referral services. They also describe their many volunteer services including transportation, readers, friendly visitors, escorted shopping/errands, etc.  617-738-5110

        Massachusetts Commission for the Blind, provides information about rehab and services for the blind. Enter through “Government Branches and Departments" A to Z index.  866-888-2808

        Worcester Talking Book Library,  (under general information) provides books for the blind and physically handicapped. Use search.  508-799-1655

Helping Agencies/Area Services Access Point (ASAP)

Elder Services of Worcester Area, Inc.,   800-243-5111

        Greater Springfield Senior Services,

        Tri-Valley, Inc.,  800-286-6400
        West Mass Eldercare,  800-462-2301

Helping Agencies/Local/State

        Attorney General’s Elder Hotline,  Search Attorney General’s Hotline.  It is a resource and referral tool for elders.  508-792-7600

        Center for Living and Working, serves people with disabilities. Has a personal care attendant program.  508-798-0350

Geriatric Care Managers of New England, gives a directory of private case managers.  617-426-3533

Harrington Memorial Hospital, links to health websites, gives Medicare information and has a file library.  508-765-9771

        Harrington Hospital Social Services, describes programs and offers local Alzheimer’s, Oncology,          Multiple Sclerosis and Diabetes support groups.  508-765-9771

        Mass Rehab Commission, helps the disabled help themselves.  800-245-6543

        United Way of Central MA, provides Information and Resources through First Call for Help.  508-757-5631


        Greater Springfield Senior Services, is an ASAP that provides home care for income eligible seniors.  800-649-3641

        Heritage Home Care, a private agency in Sturbridge, MA.  508-347-0036  

        Home Instead, is a private agency.  402-498-4466

        Home Staff, is a private agency.  800-779-3312

        Tri-Valley, Inc.,  is an ASAP that provides home care for income eligible seniors.  800-286-6640

        Overlook VNA, provides home care.  508-755-5550

Home Ownership

        Central Mass Housing Alliance, for Elder Home Repair and Home Modification Loan Program.  508-791-7265

        Mass Rehab, for home adaptations.  800-245-6543

        US Dept. of Agriculture Rural Development,
assists older home owners, that qualify, with the cost of home repairs and enhancements.  202-720-9540

        Local Housing Authorities  Search for Housing Authorities.

Information and Resources

211, 508-757-5631

Overlook, 508-755-5550

        Tri-Valley, Inc.,  Contact with questions.  800-286-6400

        Worcester Area Resources, 508-334-1000

Legal Services
        Do Not Call Registry, Search Do Not Call Registry.  866-888-2808

        Lawyer Referral Service,  617-338-0530

        NAELA, is the website for the National Assoc. of Elder Law Attorneys.  Click on Find an attorney.  520-881-4005

        Unsolicited Credit Card Offers, To stop receiving them, call 1-800-5OPT-OUT.

Long Term Care Insurance

        Massachusetts Division of Insurance Consumer Line, describes the types of Long Term care plans being sold in Massachusetts. Go to      “search the website.”  617-521-7794
Mass Health/Buy In Programs
        Mass Resources, links to Mass Health and Mass Health Buy In. Enter through “ health care programs” or search Medicare Buy In.  866-610-2273

        Medicaid Law (as it applies to long-term care), gives resource asset rules and protections for spouses.  866-267-0947

Medicare/Medigap/Advantage Plan

        Blue Cross & Blue Shield, to learn about health care choices, Medicare supplemental plans and Medicare Part D options offered by Blue Cross and Blue Shield of Massachusetts.  800-262-BLUE

        Fallon Community Health Plan, to learn about Fallon Senior Plan.  Click on Senior Care Services.  800-333-2535

        Mass Pro, compares nursing homes/hospitals and home health agencies. The agency is committed to improve the quality of health care provided Medicare beneficiaries. It has a Medicare hospital appeal process.  Click on Medicare Beneficiaries and then click on Help Choosing a Provider.  781-890-0011

        Medicare, is the official website for people with Medicare.  800-MEDICARE

        Medicare Eligibility, provides an eligibility tool.  800-772-1213

        Medicare Outreach, for health insurance options and an opportunity to compare plans through SHINE.  800-633-4227

        Nursing Homes

        Mass Pro, compares nursing homes and has related links.  Click on Medicare Beneficiaries then click on Help Choosing a Provider.  781-890-0011

Pension Plan Assistance

        N. E. Pension Assistance Project, offers free counseling and assistance.  888-425-6067

Personal Care Assistant Directory
          Mass PCA Directory, will assist individuals with the task of recruiting and hiring PCAs

Personal Response Systems

        Lifeline, makes caring help available at the press of a button 24 hours a day, 365 days a year. In addition, Lifelinine with Reminders helps manage medications, doctors appointments, etc.  800-380-3111

        Tri-Valley, Inc.,  assists clients with obtaining personal response systems.  800-286-6640

        Overlook Visiting Nurse Association, Inc,. offers Lifeline Personal Response and Support Services.  508-755-5550
Prescription Assistance

        Needy Meds, is a resource that includes info about drug assistance programs.  215-625-9609

        Pharmacy Outreach Program , is an agency that helps individuals identify and apply for prescription assistance.  866-633-1617

        Prescription Advantage, provides prescription assistance for Massachusetts residents age 65+, the disabled and those with low income.  800-243-4636

Reversible Mortgages

        Reverse Mortgages, (Search Reverse Mortgage Loans) provides information and guidance to those seeking a reverse mortgage.

Senior Issues

        AARP,  888-687-2277

        Massachusetts Councils on Aging,    413-527-6425

Massachusetts Executive Office for Elder Affairs, Enter through “state offices.”  800-243-4636

        Elder at Risk/Protective Services, provides information about how to report abuse, neglect, self-neglect and financial exploitation.  800-286-6640

        Resources for MA Elders, links to resources.  800-243-4636

        Serving the Health Insurance Needs of Everyone (SHINE), www.seniorconnection/   978-683-7747

Social Security has forms to download, information and allows individuals to apply online for benefits. It also has a benefit planner.  800-772-1213

Supplemental Security Income (SSI) is a need based entitlement program administered by Social Security. Go to “Benefits."  800-772-1213  

Support Groups

        Harrington Hospital Social Services, describes programs and offers local Alzheimer’s, Oncology, and Multiple Sclerosis support groups.  508-765-9771 ext. 2570


        Massachusetts Registry of Motor Vehicles, allows one to download applications for disabled parking, renew ones license, re-new         registrations, re-place license or Mass I.D. card.  800-858-3926


        State Department of Veteran’s Services, describes benefits and gives program information including information about state veterans' cemeteries, a crisis line, and a help line.

        National Military Family Association, is a voice for military families, widows and divorcees.  800-260-0218

        US Dept. of Veterans Affairs, provides info on Veterans’ programs, benefits and facilities. 800-827-1000

        Disabled American Veterans,   877-426-2838









Town of Sturbridge 308 Main Street, Sturbridge MA 01566
Phone: (508) 347-2500    Fax: (508) 347-5886
The Town of Sturbridge is an equal opportunity provider and employer.
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